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A question about an order, a return or a product? Write to us: we usually reply within 24 hours.
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Most requests can be solved right away:
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Instant answers
Most requests can be solved right away:
Contact information
Contact information
Frequently asked questions
You can track your order in real time from your customer area. We also send you email notifications at each stage of shipping. If you can't find your order, contact our customer service.
From your account, open the relevant order and submit a return request within 14 days of delivery. We review it within 2 to 3 business days and tell you what to do next. No return fees are charged to you.
Delivery times vary by destination and product. You receive a tracking number as soon as your order ships, and can follow it from your account.
We accept credit and debit cards (Visa, Mastercard, American Express). Payment is handled by a PCI-DSS certified provider: your card details never pass through our servers.
As long as your order has not shipped, you can cancel it from the order details in your account. Once the parcel has been handed to the carrier, cancellation is no longer possible: submit a return request instead.
Click on "Login" at the top of the page, then on "Create an account". Fill out the form with your email and a secure password. You will receive a confirmation email.
Your purchases are covered by the legal guarantee of conformity, which lasts two years from delivery. If something is defective, contact us with your order number.
Yes, we deliver to many countries. Delivery times and fees vary by destination. Check our delivery page for more details.
No shipping fee is charged, whatever your order total.
Email us at support@kamrihub.com, or use the contact form below.
